Privacy Policy
How First Call Water Damage handles your information.
First Call Water Damage ("we", "us") respects your privacy. This policy explains what information we collect when you visit our website or call us about water damage restoration in Mahwah, NJ, and how we use it.
Information we collect
When you call us, we collect the details you share so we can dispatch a crew and help you: your name, address, phone number, and a description of the water damage. Our website does not use contact forms. Standard server logs may record your IP address, browser type, and the pages you view.
How we use your information
- To respond to your call and provide water damage restoration services
- To coordinate with your insurance carrier at your request
- To improve our website and understand how visitors use it
Sharing
We do not sell your personal information. We share it only as needed to provide our services (for example, with your insurer at your request) or where required by law.
Cookies and analytics
Our site may use basic analytics to understand traffic. You can set your browser to refuse cookies; the site will still work.
Your choices
You may ask us what information we hold about you and request that we correct or delete it. Contact us at [email protected] or (201) 597-5740.
Updates
We may update this policy from time to time. The current version is always posted on this page.